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Smart Home Security Camera 360-degree Wi-Fi Panoramic Security Camera 1080p Full HD Wireless Fisheye

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Smart Home Security Camera 360-degree Wi-Fi Panoramic Security Camera 1080p Full HD Wireless Fisheye

Description:

  • This Camera only support 2.4G Wi-Fi, doesn’t support 5G Router. If check if it is available for your Home Router.
  • But you still can use it on AP Mode (Mobile APP Mode) without router.
  • This camera has to connect the power when you use it. Cause there is not built-in rechargeable battery supply in the camera.
  • This camera doesn’t support special character in your Wi-Fi password or Wi-Fi name, please change it and re-connect.
  • Following conditions please reset the camera:
  1. A) change the Wi-Fi name or password;
  2. B) replace the router;
  3. C) change the user
  • If you have entered the Wi-Fi password and no voice prompt, please ensure the DHCP of the router is ON.

How to connect to WIFI? (AP mode)

What is AP Mode?

  • AP Mode normally used for monitoring nearby environment such as: Next Room/Baby Room/From Inside Door to Outside Door. Because it has wireless distance limited just like your mobile phone Hotspot Wi-Fi provides signal to the camera
  • Firstly, Scan the QR code to download the APP, and open it.
  • Press the reset button once to turn on AP mode.
  • Connect the AP WIFI in mobile network setting (Device ID start with MV)
  • Click ‘Add Manually’ on APP (the Device ID is on the bottom of the camera)
  • then Press Add to list. ok, this is AP mode, it can work without router.
  • Press the Settings–Network–Station, here you can set your WIFI name and password.
  • Connect your WIFI in mobile network setting, Now, your camera connected to your WIFI Succeed.

How to connect to WIFI? (Router mode)

  • Press the reset button once, to turn on Router mode.
  • Make sure Your Smartphone have connected your Wi-Fi already!
  • Plug in your camera into a power outlet that is close to your router.
  • Click the Smart-Link configuration on the app.
  • Enter the correct Wi-Fi use

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Looknload.com (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of www.looknload.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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